Choosing a Memorial
Why pick Kellogg Memorials?
One of the things we hear over and over again from the families we work with is that they arrived on our doorstep because they wanted something unique, a memorial customized for their loved one. Sometimes they went somewhere else first and were instructed to pick something out of a book or on a computer program. Other times, they were traveling by one of our locations and noticed how different our displays were from other monument places. And they also arrive here because someone – a trusted cemetery person, a former customer that loved our service, a funeral director in the area, friends or family that have heard about us – referred them to Kellogg Memorials.
No matter how you happen to walk in our door, we are honored to have you. And it is our goal to get to know you and design a memorial that is as personal as you’d like it to be. We understand the importance of remembering.
There is no hurry for this part of your journey. Believe it or not, we have sometimes told families to wait a while after funeral services before selecting a memorial. The reason we do that is because this is the most permanent purchase you will ever make, and once something is carved in stone, well… there’s no taking it back. In the shock and sadness of having lost someone you love, it can be difficult to make mundane decisions, much less final arrangements. What you think you want for a memorial two days after someone has died might be very different than what you would want after six months. It’s a process. And we here at Kellogg Memorials are here to help you. We offer a relaxed, no pressure atmosphere that allows each individual the freedom to proceed at a pace that is most comfortable for you. It’s very important to choose a reputable local monument dealer whose focus is on you and creating the memorial you want – don’t buy online (See Our Inventory for more).
Industry-leading Manufacturer with an Unbeatable Warranty
We take great pride in being able to provide our families with Rock of Ages granites. Other retailers may attempt to explain that their granite memorials are quarried from Rock of Ages, however, unless your monument has the Rock of Ages seal engraved directly on it, the memorial is not a Rock of Ages memorial. Only a small percentage of the stone quarried from Rock of Ages meets the stringent quality standards necessary to be used as a memorial that carries a Rock of Ages warranty.
Our families gain peace of mind in knowing that the warranties associated with their purchase forever protect their monument against cracking, discoloration, chipping, or any other defect attributable to the granite or the workmanship. Replacement of the memorial and related costs are taken care of through an independently maintained perpetual trust at the Wilmington Trust Company. That’s what makes Rock of Ages an industry leader since 1885 – their unsurpassable quality and craftsmanship that is backed up by an iron-clad guarantee. No one else offers the same. This warranty is not only valid to your immediate family, but also to your heirs and the cemetery itself. Even in the unlikely event that Rock of Ages ceases to exist in the future, your family’s memorial is still protected. Why is that important? Ask anyone who purchased from the Carthage NY-based company, Crooks Monuments. Their shoddy work is found in many area cemeteries and their “warranty” is only as good as the piece of paper it was written on – they went out of business several years ago and left their customers footing the bill for replacement of very poor quality granite memorials.
Even though all granites are NOT the same, we recognize that for some people, a rock is a rock. For those families who aren’t so concerned about the peace of mind of having a warranty with their monument, Kellogg Memorials also offers unbranded, lesser grade monuments. In fact, many of the imported unusually-colored granites from other countries fall into this category.